Please note that if you transfer your holiday to another person, you cannot transfer your holiday insurance. Drivers between 21 and 24 Virgin Atlantic We will consider at our discretion an appropriate refund of insurance premiums paid if you can show that you are unable to transfer or reuse your policy. Period before departure when Compensation payable per adult You will, however, be charged for any increase over 2% and if the increase in price is more than 8% of the price of your total travel arrangements (excluding insurance premiums and amendments charges), you will have the option of (i) accepting the price difference and paying the additional amount due; or (ii) accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality, you will not have to pay more but if it is of lower quality you will be refunded the difference in price); or (iii) cancelling your booking and receiving a full refund of monies paid, except for any amendment charges and cancellation charges already incurred. USA car hire Terms and Conditions | Virgin Atlantic Holidays Unlimited Mileage. If the particular travel services which gave rise to the claim or complaint were provided in compliance with the applicable local laws and standards, the travel services will be treated as having been properly provided. 8.4. This can be arranged whilst rebooking or afterwards in Manage my booking. You must ensure you have adequate travel insurance which covers these costs for you. 8. We are obliged to maintain a high standard of service to you by ABTAs Code of Conduct. Any suchExcursion and in addition, any other excursions, tours, activities or other events that you may choose to book or pay for whilst you are away (Locally Booked Excursions), are not part of your package holiday provided by us and these Booking Conditions willnot apply to any such Excursions or Locally Booked Excursions. 15.5 We limit the maximum amount we may have to pay you for any claims you may make against us: (i) The maximum amount we will have to pay you where we are found liable for loss of and/or damage to any luggage or personal possessions (including money) is 50 per person affected unless a lower limitation applies to your claim under this clause; (ii) In regard to package bookings, our liability (except in cases involving death or personal injury as a result of our negligence, or the negligence of our suppliers who provide some of the services that form part of your Contract with us), shall be limited to a maximum of three times the price of your travel arrangements (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under any conditions of carriage or International Conventions. 20. WebHow to change or cancel your booking. The Foreign, Commonwealth and Development Office and National Travel Health Network and Centre have up to date advice on staying safe and healthy abroad. Once your bag arrives at its final destination, in most destinations, we will return it within 24 hours of its arrival, at no cost to you*. Additionally, travellers may at any time before the start of the package terminate the contract in return for an appropriate and justifiable termination fee. Up to 15%* discount onSIXT rent a car orSIXT rent a truck and up to 20% discount onSIXT limousine service. You will be charged 100% of the price of all part-used components. In the event of any discrepancy, please contact us immediately as it may not be possible to make changes or corrections at a later stage, without incurring amendment charges. 3. Enterprise Rent-A-Caris a household name for frequent travellers and road trippers alike. Likewise if during the booking process our system causes you to make and pay for a duplicate flight, we will issue a full refund of the duplicate flight without any charge, providing you tell us within 24 hours of the booking being made and subsequently provide us with your credit or debit card statement. Such events include, without limitation: war or threat of war; riot; civil unrest/strife; hostilities; political unrest; health risks; infectious diseases; epidemics and pandemics and government measures to combat such outbreaks; the act of any government or other national or local authority or the act of any airport, port or river authorities; industrial dispute; sanctions; lock closure; natural or other disaster (including, without limitation, chemical or biological); nuclear incident; terrorist activity and/or its consequences or the threat of such activity; adverse weather conditions; closure of airports; fire; volcanic eruption; flood; drought; re-scheduling or cancellation of flights or alteration of the airline or aircraft type by an airline and unforeseeable technical problems with transportation, airport, port or airspace closure, restriction or congestion; flight or other travel restrictions imposed by any government, regulatory authority or other third party; Sargassum Seaweed (or similar); consequences of Brexit; and all similar events outside our or the concerned suppliers control. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through this Web Site. The following terms shall have the meanings set out below when used in these Booking Conditions: 'We', 'Our', 'Us', 'Virgin Atlantic Holidays' means Virgin Holidays Limited. More information is availablehere. There are a number of conditions about how you use our website. Please remember when searching for your holiday to add an additional night, as we operate an overnight service on our outbound flight. General SIXT Terms & Conditions apply. If they are not, you will be unable to board the flight. It is your responsibility to check and comply with any travel, passport, visa, entry, health, vaccination, testing and immigration requirements applicable to your booking before departure. Assisting On rare occasions however all the confirmed passengers will check in for the flight and in this instance we comply fully with EU regulation 261/2004, and for flights departing from US airports the US Department of Transport 14 CFR Part 250, by firstly seeking volunteers to give up their seats and by offering affected passengers compensation and a seat on the next available flight, as well as meals and accommodation where necessary. 17. Points cannot be earned where a corporate partner's policy preventspoints being awarded. But if you need more help, just give us a call on 0344 472 9646. Customer support | Virgin Atlantic Holidays TRAVEL AWARE STAYING SAFE AND HEALTHY ABROAD We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. Virgin Atlantic These measures will not have a significant impact on your enjoyment of the holiday and all measures will be taken with the purpose of securing your safety and those around you. Founded in 1912, SIXT is a family-owned company that keeps services constantly evolving and also simplifying to allow customers to keep their freedom of movement wherever they are. Lets get started. Safety:All cars are on average less than 6 months old and undergo a rigorous 40 point check pre rental service. f you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646 or chat to us on SMS/Whatspp via. 4.3. Customer service and commitment to our passengers has been the driving force behind our brand. may authorise or charge your payment/credit card at check-in as a deposit for any incidentals such as room service, telephone calls or other hotel services, or for damage or incidents occurring during your stay and which are not part of your holiday package with Virgin Atlantic Holidays. We have taken out insolvency protection with the financial protection entity The Air Travel Organisers Licensing (ATOL) You can contact The Air Travel Organisers Licensing (ATOL) scheme Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.ukif services are denied because of our, Virgin Atlantic Holidays insolvency. When we are acting as an agent, the Principal providers details will be communicated to you. The CARES harness can be used in the Economy and Premium cabins but must be fitted within the last row of a cabin zone. In accordance with the cruise lines terms and conditions, you will be required to abide by the cruise lines gratuity / service charge policy and must settle your account in full before disembarking the ship at the end of your cruise. You should be aware that some Suppliers (e.g. Go to Manage Your Booking and retrieve your itinerary details to make booking changes or cancellations. Virgin car hire Earn 3 Virgin Points for every euro spent. 8.2. Looking for inspiration? 1.3 After we receive your booking and all appropriate payments and, if the arrangements you wish to book are available, we will confirm your booking to you and issue a confirmation invoice. 1.11. Certain rates, e.g. 3. Any applicable fuel surcharges will be refunded as long as the ticket they were purchased with is refundable. Customers can choose from a mix of different vehicles, starting with compact automatics and going all the way to vans. Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. Hertz offer all Virgin Atlantic passengers and Flying Club members -. You shall have no rights to the proprietary software and related documentation, or any enhancements or modifications thereto, provided to you in order to access this Web Site ("Access Software"). 10. Virgin Atlantic Holidays Booking Conditions. In order forpoints to be earned by Flying Club members through a qualifying rental, Hertz will have to disclose the following personal information: Flying Club membership number, surname, other names,points earned, rental location and dates of the qualifying rental. 2. Car You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided in Section1.3of these Terms and Conditions), create new works from, distribute, perform, display or in any way exploit, any of the Content of this Web Site (including software) in whole or in part. (One caveat: if you cancel, you will have no travel insurance if you have no other cover. Flight delays and cancellations We are committed to getting you to your destination safely and on time. Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. i.e. For passengers who booked through a travel agent or tour operator, we will send the notification message directly to the agent/operator via our reservations system. Alternatively, you can email the team at groups@virginholidays.com. Bear in mind you may have to wait longer than expected. You can transfer your booking to another person, who satisfies all the conditions that apply to the booking, by the lead name giving us notice in writing at least 7 days before departure. 7.2. The lead name shall be responsible for the administration and correspondence in regard to the booking and warrants that he or she is aged 18 or over and has the authority to make the booking (and any amendments and/or cancellations) on behalf of all the persons in the booking. Virgin Atlantic Cancellation Policy
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