Terms and conditions for our garden waste collection service. - Ashford Report a missed bin. not read, copy or use it, or disclose it to anyone else. Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Ashford Borough Council - Formal Complaint If we have told you that something would be done, but it hasnt been done or is taking too long. upon the council by either the Freedom of Information or Environmental The following information defines the expectations and limitations of the Garden Waste Service. Missed bin collections data - cais Rhyddid Gwybodaeth i Ashford Borough Dnipro, formerly Dnipropetrovsk (1926-2016), is Ukraine's fourth-largest city, with about one million inhabitants. For example SW1A 2AA Find a postcode on Royal Mail's postcode finder What you need to know. ---------------------------- This e-mail , including any attachments, is Lost, stolen or damaged containers can be reported on Ashford Borough Councils website. Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. The customer must indemnify the council against claims and liabilities arising from the presentation of the containers on the customers property that are not due to any act or default of the Council. How to sign up for a garden waste collection and what you can - Ashford Order Bins for a New Development. What should you do if you are a business? After this, we will not return until the next scheduled collection day. Council accepts no responsibility for loss or damage to any hardware, your request for 4yrs. You can check which bin is due for collection in the bin collection calendar. Updates will be communicated through social media and/or Ashford Borough Councils website. handle and treat your personal data can be found here: Dnipro is the administrative centre of Dnipropetrovsk Oblast. Biffa contractors at work in Maidstone (24584005) On average around 10 to 15 rounds have been delayed each week . Please note: If you decide to stop the garden service the council does not offer refunds as it would be uneconomical due to the administration costs involved. Report a missed household waste collection including blue, green, garden, food or clinical waste. From 1 April 2023, non-Kent residents will be required to pay 10 per visit to use KCC HWRCs. Food waste will be collected next week alongside recycling as normal. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. In the interim, Biffa are delivering sacks to residents that await delivery of a bin. Ashford Borough Council is the data controller for any personal information you provide in this form. The cost is in line with the lowest charges of other authorities in the county. upon the council by either the Freedom of Information or Environmental UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Information provided to us will be kept for a suitable period specific to your complaint. Unauthorised use, Sorry! # Situation # Russia # Russia's special military operation in Donbass # Panic # Military # Ukraine # # News # News Data Protection - Ashford Borough Council is the data controller for any Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. What should you do if you are a business? We can only take away gardenwaste put out in your garden waste container we willNOT take side waste. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. If your request relates to any of the above KCC matters but you SocietyWorks Ltd Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2. if the customer does not renew their subscription at the end of a subscription period the council will arrange for the customers containers to be collected. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form. Bin Collections - a Freedom of Information request to Ashford Borough If you do not have a garden, or do not want to pay for your garden waste to be collected, you do not have to use the service. Bins, waste & recycling Bin collection calendar Bin collection calendar To find out which rubbish and waste is collected on which days from your home, enter your postcode and select your. Gardenwaste collectionsare fortnightly (except at Christmas and New Year). request, please find attached our response. View our website tutorial videos to see how you can complete simple tasks on our website. Also, by no longer taking garden waste with household refuse, we can ensure it is properly composted and reused, instead of being sent for incineration. Cobbs Wood Industrial Estate Brunswick Road Ashford TN23 1EL. Bin collections in Swale will be collected a . You can also let us know you need help with a bin collection in these ways. Garden waste containers will be delivered within 10 working days from registration to use the service. Help us protect your right to hold public authorities to account. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. 2 metres (6 foot 6 inches) - read about vehicles allowed. up to RESTRICTED and should be handled accordingly. Council Tax) Find your local councillor Contact us (there is the option to create an account, so all correspondence will be in one place and both trackable and accessible 24/7). We can replace a stolen binfree of charge. The council even said that parked vehicles had sometimes prevented access to homes. Information Team. Then why not download the Your Ashford app. Dnipro - Wikipedia We don't give refunds even where you cancel part-way through the season. Did you know you can view and comment on planning applications on our website? Details of collection days will be published on Ashford Borough Councils website. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. If your request relates to any of the above KCC matters but you Our privacy notice, which details how we Your data may be shared with other departments Swale. Your information will be retained along with For Mondays missed collections, and properties during the remainder of the week that we are unable to reach, we will collect them week commencing 26 December. You should only report a missed collection after 4.30pm on the day of collection. If you want to report a Missed Bin Collection, please visit our Missed Bin Reporting Form . Maidstone Borough Council apologises for Biffa's missed bin collections Household Waste Collection Service Standards. 1XQ. If at the end of the service contract the council is unable to retrieve a container the council may charge the customer for the replacement cost of the container payable within 30 days of the councils invoice. Find your nearest Household Waste Recycling Centre. Bins, Littering and the Environment - Bins - Swale Free bulky waste collection - Ashfield District Council Help us protect your right to hold public authorities to account. Ashford Port Health given the green light to start border checks at Sevington News. may have interactions with you which results in us receiving and The legal basis allowing us to process your data will vary depending upon your specific complaint, but will predominantly fall under that of the public interest. . The council reserves the right to remove containers if the customer fails to pay for the service or if the council withdraws the service for any reason. Recycling and Waste | Stafford Borough Council If your renewal date is on or after the 1st June 2023 there has been a price increase to 45. You will need to wait until your next scheduled collection. Ashfield District Council - Missed bin collection (05798215). If your property cannot accommodate wheeled bins, please contact us. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Councils data protection pages which can be found at Kind regards Freedom of Write toInformation Resilienceand Transparency Team, Kent software or data resulting from this e-mail If you have received this If you no longer want to have your garden waste collected contact us: email environment@ashfield.gov.uk. Affected households will be allowed to present side waste on your next refuse collection date, which will fall a day later than your normal collection day, due to Christmas. The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. Collection days, missed bins, garden waste, trade waste. Only loose garden waste can be disposed of in the garden waste container. An account will keep many of your dealings with the council in one secure place, which will save you time the next time you contact our customer service team. not read, copy or use it, or disclose it to anyone else. request. To make a complaint, please complete the form below. Unauthorised use, . (See Reporting Problems within this document). nonetheless consider it is within our remit for an exceptional reason We collect the following information about you when you subscribe to the service: The council has a duty to keep records up to date therefore we require customers to notify us of any changes to their personal details. Did you know you can view and comment on planning applications on our website? or permitted to do so by law. For other information related to local elections on 4 May, visit our dedicated web pages. FOI Requests, Bin collections - Kent County Council Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. Report missed bin collections Make payments online (e.g. copying or disclosure is strictly prohibited and may be unlawful. you are reporting a missed bin within 2 working days of the original collection day. Large items such as trampolines and bed frames much be dismantled before collection. We aim to collect every wheeled bin and recycling container which is placed out properly on the appropriate day, but we occasionally miss some. intended for the named addressee(s) only and may contain marked material For more information about your data protection rights please see the If a member of our staff or someone working on our behalf has treated you unfairly. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Last updated on 24/04/2023. Report a missed bin. The council is not liable for any failure to perform any of the councils obligations caused by an event outside the councils control. you left your bin out in the correct place on the correct day by 6am. You must report it before midnight on the next working day. Data Protection - Ashford Borough Council is the data controller for any A customers service contract is expressly subject to annual renewal and that the renewal is subject to the payment of the annual cost. We aim to collect any legitimately missed bin within 24 hours of receipt of the report. Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". Protection Officer, Ashford Borough Council, Civic Centre, Tannery Lane, Do you need to renew your garden waste subscription? If a customers container is filled with incorrect materials on two occasions, advice is offered by the council and a container is filled with incorrect materials on a further occasion the council may terminate the customers subscription, remove the containers and cease the provision of the service to the customer without refunding the fee to the customer. You are entitled to cancel the service within 14 working days of subscribing, and receive a full refund, if you have not already received a collection. Information Team. FOI Requests, Ashford Borough Council 17 September 2019. . email: environment@ashfield.gov.uk. Each household can apply for up to eight containers. If you do not want to use the new paid-for service, you can either compost your garden trimmings at home or take them to the. The annual cost of the service is published on Ashford Borough Councils website. Sharing the best of our borough. The council may transfer the councils rights and obligations under the T&Cs to another organisation but only on the basis that it does not affect obligations due to the customer under these T&Cs. Your donations keep this site and others like it running. Run by Volunteers and powered by Alaveteli. Large cardboard boxes (these should be placed on top of, or collapsed in, your green recycling bin); Other construction material waste such as plasterboard and broken up fixtures and fittings. Assisted Collection - Help Moving Your Bins, Garden Waste Change Of Circumstances Form, New Build Property Bin Request (Housing Developments), New Build Property Bin Request (Individual Property), Kent Does - Pledge2recycle Plastic Recycling, New waste and recycling contract commencing March 2024, Online Planning and Building Control Application Search Help, Proposed Sevington Inland Border Facility, Proposed Waterbrook Inland Border Facility, Council Tax Long-Term Empty Premium Charge, Unoccupied property requiring or undergoing major repairs/structural alteration - prescribed ClassD discount, Council Tax Exceptional Circumstances Payment Scheme, Council Tax Exceptional Circumstance Policy 2022/23, Council Tax Single Person Discount Review, Car Park Permits, Season Tickets and Vouchers, Application for a Plot at Chilmington Gypsy and Traveller Site, ABC Electrical Services Customer Testimonials, Housing Development and Regeneration Team, Application For A Plot At Chilmington Gypsy And Traveller Site, Report Squatters or Unauthorised Occupants, Report An Unauthorised Encampment Or Development, Household Support Fund - 1 October 2022- 31 March 2023, Providing evidence towards a benefit claim, Housing Benefit And Council Tax Reduction Review, Welfare Reform Intervention Self Referral Form, Council Tax Exceptional Circumstances Payments, Ashford Food Banks and Other Essential Supplies, Energy Bill Support Scheme and Alternative Funding, Support from other agencies, community groups and charities, Planning Ahead - Making Funeral Arrangements, Cemetery Fees, Regulations And Application Forms, Grave Ownership And Transferring Ownership, Queen's Green Canopy: "Plant a tree for the Jubilee", Book a Sports Facility - (Pitchside or Courtside), Ashford Celebrates: the Coronation of King Charles III, The Queens Platinum Jubilee and the 80th Anniversary of HMS Albacore & the Ashford Sea Cadets, NHS, Social Care & Frontline Workers' Day, Guidance and Support for Ukrainian Guests, Ashford Borough Council Support for Ukraine, Advice and Support For the Armed Forces Community, Show Your Support for the Armed Forces Community, Further Information for the Armed Forces Community, Advice and Guidance From Business Support Organisations, Loveashford.com: Ashford's Digital High Street, AshfordFor.com: Information about Investing, Working and Living Here, Cooling Towers and Evaporative Condensers Regulations 1992 online form, Workplace Sanitary Accommodation And Washing Facilities, Free Business Advice From Kent and Medway Growth Hub, Our Bursary Scheme - Support While You Study, How To Complete Your Online Application Form.
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