Third Party Financing and Credit Cards. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, cl, I have to say this was the worst experience I've ever had at a dentist. Bad practice -try to get clients to agree to large billing and never approach the reason you made the appointment. Needless to say, the claim was submitted to my insurance company that day, and I'm still waiting on my husband's bill to be submitted, which is under my name. On Sept 20, 2022 I had a core build up in prep for a crown at the ****, ***** location and was charged and paid $610.00 (495 for crown, 85 . The first appointment was supposed to be a deep cleaning and the second was supposed to be a filling. Dr. Terry Watson and his entire team are dedicated to providing you with the personalized,, From Business: Anxiety-Free dentistry with Oral Conscious SedationMercury Free DentistryDental Materials Reactivity TestingNon-Surgical Gum Disease TreatmentLow Radiation, From Business: We strive to give each patient individualized care by taking the time to listen to all of their concerns. I tried to call them today 04/26/2023 to ask if they did as I requested and they blocked my phone number. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Web Site Copyright 1995-2023 WGBH Educational Foundation. Two months of enduring ongoing inconveniences and incompetence and I've still gone untreated due to their refusal. I claimed bankruptcy a few months after that. All claims for refunds get kicked to corporate, in Syracuse, NY. My fault - should have got a second opinion but was new to the area and listened to TV ads! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thank you. Try getting them to understand your side. We decided to use savings for this to avoid huge interest charges. This too-often works unfairly against the patient. (does it range from severity? I have never had such a wonderful experience in a dental office. I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. The phone rings, someone picks up and puts me back on hold. International Association of Better Business Bureaus. Aspen Dental discontinued services with me. Aspen Dental Refund Processing in Syracuse, NY Dora) for the replacement partial rec'd recently, which is the difference of $900.00. They hung up on me, so I contacted the BBB. They sent my bill to my husband's insurance instead of mine, they never sent his in. In Feb 08, I went to Aspen Dental for dentures, I paid my share of what they said was owed, and the rest they would bill the insurance for. The appt for the crown was made for Fri Sept 30, 2022 at 9:30a. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. complaining to dentist about mouth pain. Find 475 listings related to Aspen Dental Refund Processing in Clinton on YP.com. I will not pay the $95 over charge, its not my responsibility. Please tell me if this is a scam. Now its in collections. The Lady on the phone told me that it was a cleaning, filling and a follow up. And I would not like the money to be used toward my next visit, because as I saw previously, every thing I need is covered by my insurance. She said she will put a hold on collection of my account and send it to my insurance company again. I talked to billing, and showed them the error. To date they have been repaired three times where separate teeth have come out [this last time was while I was eating pasta]. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. Our goal has always been delivering the highest quality of care, They do a great job, My mom works with Dr. Berry in a women's board. Business Response /* (1000, 5 . Dental Patient Refund Letters | 2 FREE Templates to Download Corporate chains like Aspen Dental count on dentists being fools, by not properly educating & treating their patients. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. Wrong. Since the orthodontic consultation was not agreed to it was basically a free visit. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. This required a follow-up appointment for the excess adhesive to be DRILL out of the empty space by a different technician per my request. Dr. Laura is friendly and gentle. I dropped a letter off at the office for the (conveniently unavailable) office mismanager (a copy of the one sent to corporate). The real crown fell out 2 times. Allie. As controversy erupts around Clarence and Ginni Thomas, FRONTLINE tells the inside story of their path to power. Aspen Dental Refund Processing in East Syracuse, NY she told me that my insurance co. was the problem. Incorrect billing and not fitting denture. Excellent!! And that I should receive the refund within 2 weeks. When May came and I received a bill from them, and my husband insurance already settled the oral surgeon's bill just weeks after his surgery, I called and asked what the hold up was. This is the SECOND time we've had a problem with them. Total I am requesting for refund is 525 since overcharged for office visits and not receiving the crown. Aspen Dental Customer Support Lowest Rating. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. I asked about pill form antibiotics and was told "No, Absolutely Not!!! The number for the patient satisfaction team is: [protected] or you can e-mail them at patientservices@aspendent.com. Call us at (844) 296-0187. Also, we p, Our mission is to provide state of the art dental care to our patients with excellence, compassion and integrity. I am uploading a copy of the the email stating I will get my refund of $4312. 2 weeks went by I called ***** and they told me to wait until the end of the billing cycle, that was May 2nd and still have not received the refund. Was quoted a price of $1719.00 to pay off my balance, which I paid. This all happened in June of 2009. They checked my insurance and said it was covered. I canceled the appointment and asked to speak to the Dr. The rep confirmed that I owed about $40 which is what I paid. I have received a bill in the amount of $172.40, from Aspen Dental (Mt. So they split my gum open again with stitches. 10/31/2022. I then had my appointment on February 26, and was told that I didn't even need Some of the services in which I was charged for. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. My insurance paid all but approx. I have tried calling Aspen Dental and can not get through on the phone. If you dont believe me, then by all means go ahead and trust Aspen Dental with your mouths needs. Refund via check. They said I needed a deep cleaning and an antibiotic right away. I have never had such a wonderful experience in a dental office. Our staff understands the importance of educating, From Business: Our mission is to provide state of the art dental care to our patients with excellence, compassion and integrity. I also got a 140.00 toothbrush handed to me, not asked and billed forI took back and explained he knewmy situation of no money and you hand me this without even asking? I can't say enough good about the hygienists they are so sweet! I would like to get my permanent ones put in and hope they wont keep falling out the cost for this was $5,524.40. I had caps/crowns or whatever they are called on all my top teeth. So I had to leave the dental chair to go to the front desk and make an appt. As with most other Aspen dental obligations and promises, the refund hasn't been issued as of today, 10 days later. I am checking with you again because I have very little (if any) confidence in the Mt. Only the most-profitable dentists, in the best locations, with the best skills, teams & equipment can stay above this fray. You'll receive access to exclusive information and early alerts about our documentaries and investigations. Desired outcome: For now I will give them another chance. is going to be billed to my insurance company, I certainly hope not! I would like my x-ray emailed to my dentist to United dental @aol.com my insurance will not pay for 2 sets of x-rays. Explore our FAQs There are a number of questions you may have about Aspen Dental offices, services, dental care, and costs. We are committed to providing quality. The 2nd attempt was with **************** but was unsuccessful as well; possible due to her ******* through the procedure because she needed to be gone by 4pm that day. Share your photos and videos with others to prove the truth of your words. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in New Hartford, NY is open for all appointment types. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. The company has a commercial stating a money back guarantee. Aspen Dental has issued a refund via my debit card. I resched to Mon Oct 3, 2022 at 8a. Aspen Dental in Cicero, NY is open for all appointment types. maybe a break in price for putting my teeth back in or free. So no the original complaint was not resolved to my satisfaction as the Aspen Dental owner reached out to me at all. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Aspen Dental. Hi Jennifer -- I've passed your comments along to Patient Satisfaction, and they will be following up with you today. I can not finished treatment with Aspen Dental because they dropped me as a client. lower, they were defective and they had to make another pair on 07/31/20,then they were defective, then on 01/25/21 they had to make another pair and these are defective clasp are breaking off in my mouth this is very dangerous. Throughout this process, the owner of the . As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, Aspen Dental, Winchester, Virginia, showed their experience in handling my issues with dentures that were quite old. After accepting the denture, I left and tried to eat. At this point I am Aspen provided me with an estimate of charges to do dental work on me. On my next visit I told ********* that permission wasn't given for a credit report. The employee told me that she wasnt sure why the insurance didnt pay the claim. When I called got a quote that was bait and switch. She is good at explaining the condition of my teeth at the same time the options that is available for me. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. Huh huh huh? As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clea, Aspen Dental in Hilliard, OH is open for all appointment types. Is this your company? Jan 27, 2013 7:21 pm EST. Went aspen dental was give a quote, took quote with me in to office, tech took quote laid on counter,went to see finance person she started yelling that my insurance was unlimited when i when to see the dentist the tech took the quote, when i asked for it she said it was in my welcome bag when i got home looked in the bag it was not in bag next day i returned they told me that i had left it in the office and printed up another quote with a different price. I needed about $6, 000 worth of work done. Even had a girl call for a quote with her still the same price. Its a practice-builder to do so. new crown different office. TO: Owners of Aspen Dental office Causeway Blvd, Brandon, Florida Desired outcome: Part Three of FRONTLINEs documentary series America and the Taliban examines the United States rushed exit from Afghanistan and what it left behind. Thats a set-back for the patient and for dentists trying to help their patients, while making a decent living. In July, I received a LATE NOTICE from Aspen Dental. Attention: Samantha Fikes Work done went bad in less than a year. Patient Forms | Aspen Dental The first one that was made literally fell out of my mouth. Pay real dentists what theyre worth, and let them run their offices. The staff was great and the doctor was very personable and thorough. Thank you for bringing this to our attention. Aspen Dental reviews & complaints Aspen Dental Customer Support Lowest Rating 209 Resolved 1162 Unresolved 15% of 1371 complaints were resolved File a complaint Table of contents Share Complaints Contacts Resolved "overcharged - Refund Request" Resolved "Denture care after teeth extraction" Resolved "Upper restoration to open my bit I wa." and it to quite a while to fix it. I have had it with the lies that I have been told over and over by Aspen Dental, I would not ever use them again. Refund Policy for Patient Accounts with Credit Balances and NO Future I did not give permission for my credit report to be accessed by the business. Open Dental Software - Insurance Refunds February 27, 2019 Dental Patient Refund Letters: Step 1 Run Your Reports Send dental patient refund letters with every patient refund check. ASPEN DENTAL - WILLISTON - 15 Photos & 34 Reviews - 62 Merchants Row I then spoke to someone in the business office who went over pricing options. I would like Aspen Dental in *************, ** to be investigated for insurance fraud. It wasn't. She is an angel. # 104658] I paid for a set of upper dentures. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. I read that dozen's of people have had the same or similar issues. They should have at least tried to get me in but they didn't want to. A class-action lawsuit accuses Aspen Dental, one of the nations largest corporate-dental chains, of illegally owning dental practices and of deceiving patients. I finally told the lady that if I received another call she would hear from my attorney. Then approximately two weeks after that I received two checks totaling the amount I had paid toward the remaining balance. Insurance Claims Processing Specialist job in East Syracuse at Aspen Education and complete treatment planning often come later, especially for patients who havent been to a dental office in a long time. be ready to get more. Forces Left Afghanistan. April 18, 2023 At the beginning of the denture process, there is a "try-in . Stuck in the elevator and stuck with a big bill. Get it? I I visited Aspen Dental in Madison Alabama I began to get work done we found that I had one tooth that had been giving me issues the doctor went in to fix it I called back a week or two later complaining about the same area he sent me to get X-rays done they told me I had a sinus issue since I've come back I have had the same tooth worked on over five On Monday 4/24/2023 I had an appointment to see the doctor After 20 min of x-ray and the 360 x-ray was done the tech took my blood pressure and stated the doctor would not see me because my pressure was to high I tried to explain that it was high because I was in alot of pain and while doing the x-rays the tech kept hitting the bad tooth so I left I would Last Jan 3, 2023 my permanent dental implant/denture was finally installed. No one wants to live in pain, but too many do because they are afraid to face their fears, themselves, and the truth. This is what corporate wants to keep in a cage. 4754 Commercial Dr Ste 2, New Hartford, NY 13413, 5112 W Taft Rd., Ste S, Liverpool, NY 13088, 5663 E Circle Dr Cicero Ny, Cicero, NY 13039. Exemplary patient, From Business: Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. I called my insurance and had asked if they had received a claim from Aspen, and they had not. Please note that this policy supplements the overall refund policy and is strictly related to dormant or aged credits. Within a week, I had my refund. As I stated, this is the second time this has happened. Its also why dentists must have malpractice insurance. Aspen Dental | Complaints | Better Business Bureau Profile I would like the public to know this business is unreliable and do not do good work. I went in to get work done, to get my smile back. The employee continued to try to make a sell. Notice, I said served in Lake County, because thats what we did. So I would like to know why I am being billed this amount now. Patients should contact their dental office directly for all Three Ways to Request a Refund Contact your Aspen Dental office YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. After a week or so, I noticed that one of my upper teeth that they did a filling on was feeling weird. Aspen Dental | Find a Dentist | 1000+ Offices Across US ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. The policy is divided into two categories . They are not trying to charge me because of their mistake, Desired outcome: I have always been terrified of dentists, but not any, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. Well, $7, 000 later I have an ill-fitting upper denture. RefundRegards,*********************. This is how things have gotten so bad, and there is no relief for working dentists under capitalism. you don't want or need an employee like this in your organization. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Also, the economic crash of 2008 was a huge boost to corporate dental. 4/13/23 I had an appointment at Aspen Dental for 830a. Product_Or_Service: Dental Work I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. On 06/29/20,I went to aspen dental and had partial made upper and. At my first appointment with Aspen located in Hampton VA I had my teeth cleaned and scaled. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When theres enough industry slippage from the professional standard-of-care, then corporate can move in and wipe out a lot of practices. to tighten the loose partial that occured while I was in the dentist's office! Our FAQS cover the most common questions we're asked, as well as some helpful tips. The 1st time I put the dentures in that they provide, my face swole up. Aspen Dental Refund Processing in Syracuse, NY - Yellow Pages After my procedure I claimed bankruptcy Chapter 13 and if this was open debt it would have been on there. Aspen Dental said Friday that the accusations that were made in yesterdays filing are entirely without merit. The company is owned by a private-equity firm, Leonard Green & Partners, and markets to patients who often cannot afford to go to a dentist. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Wrong. I call Aspen Dental.and the employee tells me my insurance denied my claim. I got really upset over the lie that I just told, and told them if they did not send the bills to the insurance company asap, I would report them to the better business bureau. Come back in 10 days for evaluation and you would think that dentures would last about ten years or better if you take care of them like i do.but lately my teeth keep falling out.not breaking but falling out.and to have them glued back in is very expensive.talking about close to $159 to 200 dollars for one tooth.so i got another set that im not satisfied the way they look.but its past my warranty so im screwed again.my new ones have to be glued in about 5 times a day.they are to big for my mouth.thats my complaint.i have been a aspen patient for about 30 years. I had four appointments; the first one was a new patient evaluation, the second one was for a cleaning. BBB Business Profiles may not be reproduced for sales or promotional purposes. I went to Aspen Dental to get 2 Crowns and 1 Cavity The dentist made me feel worse about myself then I already did. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. get rid of the extra charges the bill was paid in full for 5 months. Palma & Nardozza Dental Services PC - SSB, Dental Arts Group of Syracuse (Genesee), NY, Your Hometown Choice for Dentures And General Dentistry. Read our FAQs Speak to your local office My experience here has been wonderful. - Complaint letter re: crown installation, Dental estimated charges vs actual charges, get rid of the extra charges the bill was paid in full for 5 months, Excessive charge and work done to the same tooth and the tooth issue is still not been resolved. My new dentures were still uncomfortable. I have not heard back from anyone about removing the $95 charge and taking my account out of collections. Turns out my wife told me they couldn't complete the cleaning and had to do a second appointment for cleaning for the right side of her mouth. BBB Business Profiles generally cover a three-year reporting period. She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. Aspen has scammed so many patients, never go to them. she is located in your va. beach office at hilltop. I paid $4312 on July 26th for un rendered services at Aspen Dental located at **** ******* ** *** **** ********* ** XXXXX. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Please remove my account from collections and remove any negative marks towards my credit. $598. What is the Denture Money Back Guarantee? | Denture FAQ - Aspen Dental ComplaintsBoard.com is a leading complaint resolution website on the Internet. Aspen Dental Facing Class-Action Lawsuit | FRONTLINE - PBS 1 Crown was placed too small leaving a huge gap in my teeth Per our conversation with the **** insurance representative, please remove the $95 charge from my account. If patients are unhappy, they have three months to return the dentures and request a full. Account_Number: XXXXXXXX. At Aspen Dental, by the time a patient knows theyve got problem, the dentist(s) may have already moved on, along with much of the office staff. From Business: When you visit our dental office, your smile is our top priority. I had my teeth pulled and dentures which had to be paid 100% prior to the procedure being completed. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. Aspen Dental nor any representative of Aspen Dental has yet to contact me via phone nor email in regards to this issue. The woman I spoke to was very friendly, and good to deal with. By that time I was done. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! They are using collection letters threatening my credit to manipulate me into paying them. They also sent a letter to the BBB saying that they billed the wrong insurance back in Feb, and wasn't notified until April about it. I have a philosophy that the first time is an accidentthe second time is on purpose. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. Syracuse Dental Group Dentists Website (315) 401-7778 314 Strathmore Dr Syracuse, NY 13207 32. I deal with some form of pain very time I go here. The temporary crown fell out on the first day. I voiced my concerns at the time that the temporary crown sealant/puddy was overflowing onto the neighboring tooth but my concerns were dismissed. From Business: We are a family owned General Dentistry Practice located in Syracuse NY. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.
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