The simulator saw the Vendor Name ''. This is a notification system message to inform you that the transaction was cancelled by the customer. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. NOTAUTHED 3DSecureStatus. You will have to check the content of this field ensuring that no invalid characters are also contained. This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. The Authorisation was Declined by the bank. The DEFERRED transaction you are attempting to RELEASE has already been ABORTed. Please select the card type you would like to use for the transaction. All VendorTxCodes should be unique. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. Well I have following entries in my web config for SagePay Integration in an ASP.net MVC project. The Amount you are passing has more digits after than the decimal point than is allowed. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Please check your code to ensure that your Notification URL does not contain more than the maximum number of characters. The VendorTxCode should contain your unique reference identifier for your transaction. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. You will need to check the URL to which you are attempting to send your POST to. The start date that you have selected is later than the current date. The command passed in the parameter was not recognised. You signed in with another tab or window. VOID operation is not supported for PAYPAL transaction. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. XML does not match the protocol. 3D-Authentication failed. Check the format of your request message. This URL must be http:// or https:// and be no more than 255 characters in length. The request to VOID a transaction was Successful. The server encountered an unexpected condition which prevented it from fulfilling the request. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. Your system should be storing this information and be retrieving it from your database when performing the above actions. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. You must ensure that you are sending no more than 50 characters within your transaction registration POST and if the cardholder's name is longer than this you will need to send the first 50 characters only. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. You can only RELEASE or ABORT a DEFERRED transaction. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. The GiftAid flag is invalid. The card type field contain a value which specifies the card that is being sent to us. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. The issue is normally associated when you are attempting to automate these actions. The only way to prevent this from happening, would be to remove or relax your current rulebase, however this would apply to all your transactions. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. The VendorTxCode has been used before for another transaction. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. You will need to send the long card number only which is situated on the front of the customers card. It would be good to implement the error codes such as: 4020 : Information received from an Invalid IP address 4009 : The Amount including surcharge is outside the allowed range. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Learn more about Teams If a value is supplied, should contain either 0 or 1. Interpreting non-statistically significant results: Do we have "no evidence" or "insufficient evidence" to reject the null? The VPSProtocol value is not supported by the system in use. The only exceptions that can be provided as characters along with letters and numbers are hyphens(-), underscores (_) or full stops(.). English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. If you do not provide this value, you will receive this system message. The value, if supplied, should contain either 0, 1, 2 or 3. The Delivery Surname contains invalid characters. The command cannot be run for the vspvendorname provided. If any other characters or spaces are being passed or provided, then you will receive this error code and message. The Apply3DSecure flag is invalid. Connect and share knowledge within a single location that is structured and easy to search. You will need to check you code and correct one or the other field to fix this problem. The NotificationURL should ONLY respond with a Status field, a RedirectURL field and optionally a StatusDetail field. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Failure Page on your site once the transaction has been registered as unsuccessful. The Card Range requires 3D-Authentication, its not supported by the vendor. Information received from an Invalid IP address. Transaction is not allowed without 3D secure authentication. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). If you need to process this transaction, you will need to process the Authenticated transaction again. You will need to enter the CV2 or card security code on the payment pages in order to continue. The above code will create an AUTHENTICATE record on the Sage Pay server and return a cURL string containing values that you will use to UPDATE your previously created database record. If the card holder's name is longer than that, just send the first 50 characters in your POST. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. You must ensure that a post code value has been entered within the edit box that has been provided on the payment page. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. You will need to check your code to ensure that you have supplied this value in the Vendor field. Please contact support@sagepay.com if you need this reset. Specified already exists. I had the same issue, so created a NuGet package for this API-client code: https://github.com/joeratzer/opayo-admin-and-reporting-api-client. Monday - Friday 9:00 AM - 5:30 PM. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. You must provide the first 9 digits of the card number in the field. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The VendorTxCode is a required field which is generated by you as a unique identifier for the transaction. The create token value is invalid, should be either 1 or 0. Both the key and password had to be base 64 encoded. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. Can my creature spell be countered if I cast a split second spell after it? When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. We also return to you the 2 digit Decline Code from the bank. To review, open the file in an editor that reveals hidden Unicode characters. The Cardholder Name contains invalid characters. The primary admin user cannot be deleted. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Clear the response buffer to remove any header code, comments or HTML. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. You may need to zero pad your ip address so that each number block contains three digits. 123.456 instead of 123.46, then you will receive this system message. You must provide at least one ##### element within ##### node. Not the answer you're looking for? You will need to check your code to ensure that you are not send more than this. You are only able to refund in the same currency as the original transaction. Make sure you've entered your details correctly as we'll use this email address to get in touch with you. The Transaction was cancelled by the customer. Run bin/magento setup:db-schema:upgrade . You will need to check your code to ensure that you are providing us with a Billing Address field confirming the customer's cardholder address to where the card is registered. A transaction is unable to be registered without this information. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. The Card Range not supported by the system. You will receive this system message if you are passing an amount that is outside of the supported range. This URL must be http:// or https:// and be no more than 255 characters in length. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. Please try again. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. To correct this issue, you will need to check your code to ensure you are submitting the correct value. You will need to ensure that you have logged back into your My Sage Pay admin account and selected the Default templates in order for the Sage Pay payment pages to re-appear. Cannot authorise this card. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. Follow the below instructions to resolve the SagePay Error 5080: Fill in the right encryption password Now log in using Admin user-id Check the encryption procedure Next, sign in to the Sage Pay account Locate the Transaction button Choose Invalid subsystem The incorrect transaction appears with clarification and an extra Sage Pay error code. Unable to find the transaction for the or supplied. Your transaction has been successfully Voided and will not be sent for settlement at the end of the day. The Authorisation has been rejected by the Vendor due to insufficient authentication. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. If you had entered the start date incorrectly please enter the correct date and try again. The Delivery City contains invalid characters. Learn more about bidirectional Unicode characters. Asking for help, clarification, or responding to other answers. Client IP address is restricted by the vendor. The CardStart date that has been entered is not a valid month and year combination. This value is 10 alphanumeric characters long and should be retrieved from your database. The message POSTed to the Sage Pay system was of an invalid type. Error parsing the request XML. The Customer Name contains invalid characters. The Delivery Phone contains invalid characters. The PhoneID is not registered to any vendor account. I've found when using the module with the sagepay simulator 3d-secure 'just works' and had no problems (and no config changes at all - including the 3d-secure conditional action being disabled). The user must have access to the specified . This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. No further refunds can now be performed against the original transaction. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. Handling the 3D Secure authentication response from the ACS Related Pages Overview The AccountType is not setup on this account. A value greater than zero indicates a decline or an error. If you are sending a RELEASE or ABORT POST to the Sage Pay system, but the related transaction you have specified is not a DEFERRED transaction, you will receive this system message. The transaction would has failed due to the fraud rulebase which you have set up onto your account. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. If you are posting over a VendorTxCode that has been used for a previous transaction registration for a successful transaction against your account you will be presented with this error message. The VendorTxCode has been used before. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You will need to check to see that the original transaction you are attempting to RELEASE or ABORT is a DEFERRED transaction. You will need to ensure that your code is not sending more than 200 characters within this field and that no invalid characters are being sent. Unfortunately, we are unable to process transaction values outside of these ranges. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. There is a problem with the details that have been entered for a European Payment Type. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page.
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