Each cut is so precise making my work exact and easy. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. I spent 3 phone calls with this company trying to get a resolution for this and each time they were very rude and of no help and basically told me I bought them , so I'm stuck with them.I don't use this shears EVER.I would like to be able to return them and get my money back. para nos informar sobre o problema. 2. The loaner shears were so dull I couldn't work with them and the reps won't even come out to sharpen your shears unless they think they can sell you more. company and $#*!ty quality shears - buy Mizutani instead! (#7) MINUTE ORDER issued by Courtroom Deputy C. Schultz for District Judge Kimberly J. Mueller: This action is DISMISSED, with prejudice, as provided by Federal Rule of Civil Procedure 41(a)(1)(A)(ii) and the parties' Stipulation for Dismissal (ECF No. I don't see that any attempts to contact us were made prior to that date. I have tried contacting head office twice to discuss this issue as I do not want these shears and I don't want to be charged $1000 for them. Size: 6.6" | Materials: Alloy and stainless steel. At that time I had hit some financial difficulties- as a hairdresser sometimes its an ebb and flow, and decided that maybe this was a sign I did not need the shears at this moment in time and I would revisit it at a later date. Whether it's the cover of Vogue, New York Fashion week, or backstage on Broadway you'll find our shears going to work--making the world we live in a more beautiful place. Are Hattori Hanzo Swivel Shears worth the investment? If not, what Your hairstyle matters as well. Am I right? I can't be certain whether or not she and the sales representative discussed the return and exchange policy verbally, but it was stated on both the paper order form she signed (see attached) as well as in her emailed confirmation of the order. excuses voor het ongemak. They give you the ability to slide cut like glass. She informed me that splitting accounts cannot be done yet she would do it but we would be paying a lot more for splitting it up but thats not what we were promised. Mission: To provide stylists with the tools they . You value efficiency and saving timeand your tools should be tailored to provide you with the maximum amount of efficiency possible. message, contactez-nous l'adresse I hit the test drive button on the shears I wanted and was contacted within the same hour from one of the shear consultants. This was over a year ago. I've been working in the hair industry for 8 years. Caitlyn ("Katie") has been the point of contact at Hattori for both myself and my mother, and was reached via email as well as phone: 916.790.5291 Unfortunately there is not the option for ZERO stars. The rep failed to tell me that since I an ordering from Canada that I would not be able to return them if I did not like them after my "test drive" even thought I asked him over the phone 3x and once over text. "It's simple. It was also a weird amount(179.31)- not the one discussed ($300) .I sent them back to the corporate office address listed on the package because at this point I didn't not want the product. It's like a bad business college project. I have had both poor reps represent the brand and really great reps. Does any one know where and how to do a complaint and get atleast some credit refund for the worst shears ever !! Case Details Parties Documents Dockets. pour nous faire part du problme. Stay away from this company and anything they are offering! 5 stars for hanzo scissors. I would just like them to be returned. Then randomly I saw a text in my JUNK messages that there was something wrong with my account info and it was hanzo. 3.1 out of 5 stars for Work/Life Balance. I have many customers who purchased Hanzo scissors and paid a lot of money for a mid quality scissor. Defeat it and take the ladder to the roof and head around to find a corpse with Rifle Ammunition x3. (Hattori Hanzo Shears) in their salon in order to rip off surrounding stylists and barbers. Copyright 2023 Hattori Hanzo Shears, Inc. Sharp, easy to use, and comfortable to grip, they work well on crops and bobs. 3941 Park Dr, Ste 20, El Dorado Hills, CA 95762 United States, How financial institutions can leverage the power of SMS marketing (includes free templates), How to Track Competitor's Customer Reviews and Use Them to Your Advantage. Jemmings v Hattori Hanzo Shears, Inc | 2:19-CV-00630 - UniCourt (Entered: 04/22/2019), (#5) ANSWER with Jury Demand by Hattori Hanzo Shears, Inc..(Hutner, Lindsay) (Entered: 04/17/2019), (#4) CERTIFICATE of SERVICE by Hattori Hanzo Shears, Inc. re #1 Notice of Removal, #2 Notice of Interested Parties, #3 Civil New Case Documents for KJM. BUY MIZUTANI THEY ARE TOP NOTCH and their customer service is even better. Is this Your Business? This was one of the coolest websites to purchase from. This industry found me at thirteen years old and Ive never done anything else. Outside Sales Representative Job in Sarasota, FL at Hattori Hanzo Shears Our Hanzo rep claims that he never told her that and that ************************ knew she was assuming financial responsibility for the order and that she was to collect payments from the stylists directly. Sign up for free now, Sign up for free to participate on the website. He said this was to ensure we received the most stacked discounts as possible. The hype is real, Hanzos are my new babies. This fact does not disparage the company in any way. Hi there, I am a rep for Hattori Hanzo, but above all- I am a stylist of 12 years, I have a Sola suite in Richmond va, and I have 2 pairs of Hattori Hanzo swivel shears. This situation has been resolved to ***************************** satisfaction. Clearly these people don't know high quality from garbage. QUESTION FOUR: STANDARD OR ERGONOMIC HANDLES? Hattori Hanzo Shears Reviews - Glassdoor The quality of that shear was so good that its been a year now, and my shear still cuts very fine and smooth. Hattori Hanzo Shears (@hanzonation) | Instagram Co workers all have different style shears all of them are a problem. 91 inquiries They are balanced and have a nice weight to them. What feels comfortable to you? I literally had to cancel my card and get a new one because they would not make this right. And he is no longer with the company. He never did. ********************** contacted our customer service department and made us aware of the situation so we agreed to send her a brand new replacement. Apply for a Hattori Hanzo Shears Outside Sales Consultant job in Oklahoma City, OK. get quotes and more. High quality and comfortable to use, theyre everything you need to touch up split ends, layers, or bangs. Size: 5, 5.5, 6, 6.5, 7, 7.5" | Materials: Cobalt and molybdenum alloys. Feeling confident? Okay, these are not cheap, but if youre happy going your own way in the hair department and want the tools to match, these HH8 shears are gold glass. Designed with a thumb cradle instead of a rounded thumb, we developed the HH22 to pocket the thumb for much more complete control in precision and scissor-over-comb work. With swivel versions of our most popular shears all the way up to our flagship high-carbon swivel, there is a swivel option for every stylist and barber. I purchased a pair of shears about a your ago, and they seem duller than they should be, Please note, comments must be approved before they are published, Hattori Hanzo: The Downward Hustle Thank you again. So disrespectful. I have called to cancel my monthly sharpening 4 times and they continue to charge me the monthly fee. They will let you test the shesrs to make sure you get what you need, Products used:HH13T HH-11T HH-1 HH-5 currently. A few weeks later, I started to receive calls from a random number, and I do not answer phone calls unless a voicemail is left. They are the kind of shears that you buy yourself as the "ultimate gift". . They also claim to have never received cash payments from a student. They also come coated in a thin layer of oil to ensure the blades are fresh, so be sure to wash them thoroughly before use. Complete with thinning scissors, regular shears, clips, a comb, and a cape, youll have everything on hand to give yourself (or someone else) a professional-ish job from the comforts of home. I purchased the HH8, in 2010. best shears Ive ever had in my 30 years.and customer service. Websites:There are no additional web sites. Recently I ordered samples from a Chinese company, country of origin lasered was Germany. Hattori Hanzo Shears Sales Reviews | Glassdoor This is the second time i gave this company has a change and I recently purchase four shears from them and im totally regret about it. He totally agreed as well as my scissor suppliers and manufacturers. Then them charging our account even though we already paid, the list goes on. After waiting 1 month to have them returned I reached out to him asking if they were done and got zero response. In Need of a Trim? Crafted of high-carbon Japanese steel, Mambas are used by legions of the world's best hairdressers and barbers. Pingyang Yonghe Scissor Co. does use Chinese metals to make their own shears (and sell them for a fraction of what HH sells theirs for), so there is a possibility that Hattori Hanzo shears are made using these cheap metals. 3941 Park Dr El Dorado Hills CA 95762. We'll guide you through the process. The ergonomic shape is designed to facilitate easy movement with an inner silicone finger grip to prevent slipping. I filled out a form on the Hanzo website to speak to a rep about a "test drive" of a pair of blending shears. I feel like this company does not take care of their customers and as a hairdresser of more than 10+ years I will not recommend them to anyone. The . I liked one of the pairs and didn't like the other. Interested in Hattori Hanzo Shears, Inc.? April 15, 2020, Copyright 2023, Denver Shears. Come back down the path and head right to find an enemy standing by a ladder. Tip for consumers:Order through your local rep so you can demo before you purchase. Please do your research before choosing this company. They do have the best shears in the industry, but even if they didn't their connection to the stylists and they way they give back is what really matters. The 12 Best Professional Hair Shears of 2023 | by Byrdie To learn more about reviews and trust on sitejabber.com, visit our. I own one pair and am still paying off 2. I wasn't trying to get around the return policy. Which brings me to now 7 months later and I am charged again without any authorization whatsoever. We want to make sure each of your shears works in harmony with your preferred hand position. Nous sommes dsols pour la gne occasionne. Job Description. ************* also purchased a trimmer which is a non-returnable accessory per Hanzo policy, but we are open to making an exception to satisfy his concerns. Reviewers complaining about Hattori Hanzo Shears most frequently mention customer service problems. Im truly thankful for it all, My Hanzos are a dependable tool that I can always count on to get the job done. You may want to try: all Hattori Hanzo Shears reviews worldwide (13 reviews) Claim this company page. OR BOTH? I was shocked when I ordered a hair cutting shear from hattori hanzo which was for $600 and I was not fully satisfied with the quality of the steel used in a blade. I have communicated all of this to ************************ and she has expressed satisfaction with the outcome. 3.1. Point is they will mislabel per requests. El Dorado Hills, CA 95762. My initial decision when purchasing shears from this company relied heavily on the fact that I was able to test them out and return them and keep the ones I liked. I even opted for the higher quality Japanese steel set. Ever heard of a BOX to make the shipping more secured? Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie No one explained to me the return policy. Tip for consumers:Demo before you purchase. He ignored my question and told me to watch the video on how to set the tension. We sell a lot of other things too but mostly scissors. This is so aggravating, you ask for one simple task & it doesn't get done. Doing business with Hanzo couldn't have been smoother. Emily Algar is an Australia-based journalist and beauty expert specializing in product reviews. Take tiny amounts of hair off and work slowly. As I also conduct hair cutting workshops, I never recommend hattori hanzo shears to my students. Shark fins are better quality steal for way less money and the warranty is good. I'm finding out that this is a lie and they are most likely made in ***** and charging 4 times they should be. Ci We sell scissors to professional hair stylists and barbers. Completely disappointed I bought them like years 3 ago and the worst cualify ever I bought 2 pairs and it was almost $2000.00 with tax for both pair and and pay extra $14.00 dollars every month for sharpening services with I end up having to beg them because they never had time when you needed them to get sharp. One Amazon customer mentioned that should you ever find the joint jams up, try adding a drop of baby oil. I am a professional hair stylist and have been using different types of hair cutting shears for a long time now. The forged blade is made from stainless steel, and the adjustable screw set means you can customize it to your preferred tension. Powered by Shopify. Orange, CA. See details. Also report to the Federal Trade Commission https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc. New Low in doing business. I called again 2 weeks later and still they tell me excuses that theyre almost done and my reps ***** doesnt work. If theyre bigger (and your fingers are longer) go for a longer shear and vice versa. When I saw you can "test drive" them I was sold. I only owe ****** and paid ****** I have receipts and text messages to support this claim I only stopped paying when the rep was avoiding me. QUESTION TWO: ARE YOU RIGHT OR LEFT HANDED? This business is not a member of Business Consumer Alliance. It's pretty crazy how this information is difficult to find online and was originally found in a forum through a stylist group on Facebook. Onze 5:20-CV-01159 | 2020-06-05. HATTORI HANZO SHEARS INC. took out a PPP loan worth $2564100 for Payroll Processing for it's 165 employees. Now I feel like im being punished for not wanting a product I don't want that's not even good quality. I finally got my shears back yesterday and had to pay $100 to cancel the subscription! Cancellation and Refund Policy, Privacy Policy, and Made from high-quality steel and with an adjustable screw for customized tension, these work well on all hair types and styles, from crops to long layers. THE TENSION IS NOT THE ISSUE. The program is a 1-year commitment in which clients pay $10/month (the cost has now increased to $13/mo) for 12 months, ultimately saving money on the sharpenings and getting additional benefits such as supplemental coverage on any owned shears and access to educational classes. Hattori Hanzo Shears Management reviews - Indeed I did not feel appreciated as an employee nor as a person.
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